Tuesday, December 11, 2012

Next-Gen Entrance System at Walt Disney World

Directly from Walt Disney World - December 11, 2012

As part of our ongoing efforts to continuously enhance the Guest experience, the main entrance turnstiles will be converted to a more accessible entrance beginning this week at all of our theme parks.

The first phase of enhancements to our theme park main entrances will be available for Guest use beginning December 12, 2012 at Magic Kingdom, Epcot, Disney’s Hollywood Studios and Disney’s Animal Kingdom.
  • With these enhancements, resort Guests will have the ability to touch to enter the park at our main entrance touch points instead of using the current turnstiles.
  • The main entrance touch points use radio frequency (RF) technology that allow Guests with RF-enabled Key to the World cards (and eventually RF-enabled ticket media) to simply hold their card to the touch point, place their finger on the pad and, upon successful completion, enter the theme park without the barrier of a turnstile.
  • These enhancements allow for easier Guest flow through our main entrances – parties no longer will need to break up to push a wheelchair or stroller through a gate. They can all enter together after interacting with the main entrance touch points.
  • This enhancement is initially available to our resort Guests with ticket entitlements on their Key to the World cards.
  • As work continues and more turnstiles are converted and all ticket stock is switched to RF-enabled tickets, more Guests will have the ability to use the new main entrance touch points to enter the park.
  • Signage will be in place at each theme park’s main entrance to help direct resort Guests to the main entrance touch points.
  • The entry process will be seamless for all Guests at each phase of conversion. If a Guest without an RF-enabled Key to the World card tries to enter the park using the main entrance touch points, a Cast Member will be able to assist the Guest without redirecting back to a turnstile line.
More information will be shared at each phase and when RF-enabled ticket media is available and in use.

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